Pre-Order Shipping Info
Please refer to the product page to see the estimated ship date. If you have a question about the shipping date for a pre-order outfit, please contact us at firstname.lastname@example.org and include the word "ORDER" plus your order number (i.e. ORDER 3657) in the subject line so we can gather the correct order information before responding and prioritize our help desk.
If you have multiple outfits in your order, one will not hold up the other from shipping during this time. We will ship outfits (split orders) as soon as they are available to ship.
Please understand that our help desk is open M-F, so if you email on a Saturday/Sunday you will get a response on a Monday.